UNSNOOZ / LEGAL

Privacy Policy

Last updated October 31, 2026

UnSnooz is an iPhone alarm app operated by Arkangl, Inc. (“we,” “us,” or “our”). This policy explains how we handle information when you use our app, website, account services, and support.

1. Information we collect

Account and sign-in information

When you sign in with Apple or Google, we receive a provider account identifier and, depending on what you choose to share and what the provider makes available, your email address, verification status, name, and profile image URL.

We also keep account and session records and device information sent during sign-in. This may include an installation identifier, device name and model, iOS version, app version and build, language, time zone, and notification token when available.

Information you sync

When you are signed in, UnSnooz can sync alarm configurations, morning completion history, profile name and email, an optional profile photo, onboarding answers, and selected preferences such as language, wake-up goals, and reminder times. These records are associated with your account so your information can be restored and kept consistent across devices. Alarm scheduling and mission completion still run on your iPhone.

Support messages

Early-access waitlist

When you join our waitlist, we store your email address and signup date to send early-access and launch updates. Contact support@unsnooz.com to leave the list or request deletion. We keep your signup until you ask us to remove it or the waitlist is no longer needed.

If you contact us in the app, we collect the category, subject, message, optional reply email, and app version and build you submit. You do not have to sign in to send a support request. If you email us, we receive your email address and the information you include.

Product analytics

UnSnooz sends first-party app, onboarding, alarm setup, permission, and mission activity to our service to help us understand usage and improve reliability. These records include random installation and session identifiers, event timestamps, app version and build, iOS version, time zone, and limited event details such as mission type and whether an operation succeeded.

If you sign in, we can link this activity to your UnSnooz account identifier to understand a journey across devices. Earlier guest activity can be linked while retaining whether you were signed in when it happened. We do not include your name, email, alarm labels, raw onboarding answers, mission photos, videos, or recordings in product analytics. These records are not shared with advertising networks.

Account deletion removes analytics associated with that account. Contact us for help with an access or deletion request, including activity collected before you signed in.

Install and campaign attribution

UnSnooz uses Appstack to measure app installs and opens and understand which campaigns bring people to the app. Appstack processes an installation identifier, app and device information, network information such as IP address, and attribution information. We also pass the Appstack installation identifier to Superwall so subscription events can be attributed when the server integration is enabled. We do not send Appstack your name, email, sign-in account identifier, alarm details, onboarding answers, or mission media.

Appstack can forward conversion signals to advertising platforms when an integration is enabled. Contact support@unsnooz.com for help accessing or deleting attribution data associated with your installation.

Website and service logs

Our hosting systems receive technical information needed to serve requests, such as IP addresses, request paths, timestamps, browser information, and response status. We use operational logs to maintain reliability and investigate abuse. This landing website does not currently include advertising trackers or an analytics script.

2. Camera and photo missions

UnSnooz asks for camera access for missions that need it. Offline photo recognition and camera-based exercise checks run on your iPhone.

When your signed-in session and connection are available, the app sends a resized mission photo and the requested subject through our server to OpenAI for recognition. The app removes image metadata before upload. Our recognition endpoint does not save mission photos or include them in application logs, and it requests OpenAI processing with response storage disabled. OpenAI's handling of data is subject to its applicable API terms and data retention policy.

Guest checks, offline checks, and checks when the online service is unavailable use on-device models. A profile photo you choose to sync is separate from a temporary mission photo and is stored with your synced profile.

3. How we use information

• Sign you in and maintain your account and sessions.
• Sync and restore your alarm, profile, preference, and completion information.
• Check mission completion using the recognition option available to you.
• Respond to support requests and account-deletion requests.
• Keep the service reliable, prevent misuse, and investigate security issues.
• Understand product usage and improve alarm and mission flows through product analytics.

We use information received from Apple and Google sign-in for authentication, account operations, security, and related support. We do not use that sign-in data for advertising, profiling, or unrelated analytics. Our use and transfer of information received from Google APIs follows the Google API Services User Data Policy, including its Limited Use requirements.

4. Service providers and sharing

We do not sell personal information. Hosting and infrastructure providers process information to operate the service. Apple and Google provide sign-in services, and OpenAI processes mission photos when online recognition is used. Appstack processes install and campaign attribution data and can share conversion signals with enabled advertising integrations as described above.

Apple handles App Store payments and Superwall supports paywall presentation and subscription access. These services may process purchase status, app and device information, and paywall interaction events. We do not receive your full payment-card details.

We may disclose information when required by law or when reasonably necessary to protect users, our service, or others. Providers may process information in countries other than the one where you live.

5. Storage, retention, and security

We use encrypted connections, cryptographic hashes for UnSnooz refresh tokens, and encryption for stored Apple refresh tokens. These safeguards help protect information, but no system is completely secure.

We retain account and synced records while your account is active or as needed to operate and secure the service. Account deletion removes associated account, device, session, identity, and synced records from the active database. Limited information may remain in operational logs or backups until they are rotated or deleted.

Product analytics uses a bounded retention period of up to 180 days for raw events, subject to deletion requests and the service retention process. Backups may retain deleted records until they rotate. Aggregated reports may be kept only where they do not identify an individual.

Support messages are stored separately so we can handle your request. Contact us if you want help deleting a support submission. Temporary mission photos are not retained by our recognition endpoint as described above.

6. Your choices and account deletion

• Device permissions: manage camera, notifications, and other permissions in iPhone Settings. Some missions need the relevant permission to work.
• Profile information: update the information available in your UnSnooz profile.
• Delete your account: open Profile in UnSnooz and select Delete Account. If an identity provider requires an additional disconnection step, the app explains it.

You can email support@unsnooz.com to request access to, correction of, or deletion of your personal information. Depending on where you live, other privacy rights may apply. We may need to verify your identity before fulfilling a request. Deleting an UnSnooz account does not automatically cancel an App Store subscription; manage subscriptions through Apple.

7. Changes to this policy

We will update this page and its revision date when our practices change. We will provide additional notice where required.

8. Contact us

For privacy questions or requests, contact Arkangl, Inc. at support@unsnooz.com.